As we start a new year, we reflect on what has enabled us to be where we are today, and what the next months will bring. Last year hasn’t been easy for anyone – our clients, our business, our employees, our families, and our communities. Our focus on positive client outcomes, hiring employees that align with our culture, continuous improvement and added value in our business operations, and support to our communities became critical elements of our business model that enabled us to accomplish sustained performance despite the challenging times.
In 2020, we were able to win relevant new contracts and recompetes with existing clients, which speaks to the tremendous work our team is providing across our customer base. We continued to re-invest in our business processes that will continue to position us to evolve the company capabilities, a transition that earned us global recognition. And our duty to service continued particularly at a time when our communities needed us the most.
As our government customers faced an overnight change in the way they do business resulting from the global pandemic, our agile business model allowed us to quickly adapt and respond to their new remote work and collaboration initiatives focused on service delivery and were noticed by our clients.
Our corporate core values, MAGIC (mission-driven, agility, grit, initiative and collaboration), carried us through the year with outstanding accomplishments among our clients – from seamless transitions and continued delivery of value-added services during times of transition on the client side, to the successful implementation of new reporting structures exceeding national standards with the potential to serve as a model to replace legacy ones.
WHAT TO EXPECT IN 2021 AND BEYOND
The focus of 2021 will be driven by continued distributed operations due to the pandemic, and capability advancement due to growing operational needs and the rapid acceleration of technology development. As Red Gate continues delivering quality professional solutions, it is critical for our team to remain focused on their continuous learning, our agility to address evolving mission requirements, and keep focusing on client outcomes.
“As we approach our 15th anniversary since the founding of our company, we are very proud of our Red Gate family’s contributions and commitment to having a client outcomes-focused mindset, and the great opportunities that our 2020 achievements will bring upon us in the coming months,” said Red Gate CEO Ernie Benner.