Red Gate ISO Certifications

Red Gate has recently been re-registered under a different auditing body for our ISO 9001: 2015 certification. 

We’ve also added registration under a new standard: ISO/IEC 20000-1:2018. 

Effective 30 September 2019, we are registered under GMS Registrar Ltd for both ISO certifications. 

ISO certification ensures that a management system, manufacturing process, service, or documentation procedure has requirements for standardization and quality assurance. ISO (International Organization for Standardization) is an independent, non-governmental, international organization that develops standards to ensure the quality, safety, and efficiency of products, services, and systems.

ISO 9001:2015
Specifies requirements for a quality management system when an organization:

• needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
• aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

ISO/IEC 20000-1:2018
Information technology
Service management system requirements:

•  a customer seeking services and requiring assurance regarding the quality of those services;
  
• a customer requiring a consistent approach to the service lifecycle by all its service providers, including those in a supply chain;
  
• an organization to demonstrate its capability for the planning, design, transition, delivery and improvement of services;
  
• an organization to monitor, measure and review its SMS and the services;
  
• an organization to improve the planning, design, transition, delivery and improvement of services through effective implementation and operation of an SMS;
  
• an organization or other party performing conformity assessments against the requirements specified in this document;
  
• a provider of training or advice in service management.